City of Las Vegas Citizen Engagement Portal
Welcome to the City of Las Vegas Citizen Engagement Portal, powered by NovoSolutions.
This new platform makes it easier to submit non-emergency service requests and allows City staff to track and manage requests more efficiently, resulting in improved response times and better customer service.
Getting Started
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Select the service category that best matches your request.
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Enter the requested information and, if available, upload photos.
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Submit your request.
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Track your request and receive updates as it moves toward completion.
The portal currently accepts requests for Public Works, Animal Control, Code Enforcement, and Other for issues that do not fall within those categories. Additional departments and services will be added as we continue rolling out the portal.
Please be patient as we implement the portal by department. This phased approach allows us to train staff and ensure the best possible experience for our residents.
Thank you for your patience and support as we continue improving the way residents connect with City services.
If you need assistance during the transition or have questions:
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Call the City of Las Vegas at 505-454-1401, ext 1003
Thank you for your patience and cooperation as we transition to this new citizen engagement platform. We appreciate your support as we continue improving the way residents connect with City services.