SUMMARY:

Under close supervision, performs heavy housework, yard work, or sidewalk maintenance services to San Miguel County clients in a residential environment; conducts wellness observations of client in order to support senior independence and quality of life.

DUTIES AND RESPONSIBILITIES:

• Provides services to ensure that client needs are met in a safe home setting that promotes independence.

• Provides heavy housework duties such as painting, yard work duties to include cutting weeds, cleaning yards, chopping wood and bringing it into the home as needed.

• Documents and reports any activities or changes that may directly affect the client and immediately notifies supervisor of any accident or sudden change in client’s emotional or physical condition.

• Maintains accurate records and logs of activities performed and assists in conducting client updates and assessments.

• Attends required training and staff meetings and performs other related work as assigned/directed.

• Other duties as assigned.

MINIMUM JOB REQUIREMENTS:

• High School Diploma/GED Certificate and previous driving experience with a clean driving record for the past one year and experience performing basic office and records/file maintenance and customer service activities; experience working with the elderly population in a caregiving or senior program environment is preferred but not required.

EMPLOYMENT REQUIREMENTS:

• Ability to maintain a valid New Mexico driver’s license.

• Must obtain and maintain CPR and First Aid Certifications within six (6) months of hire date.

• Required to attend a Defensive Driving course during orientation/first day of employment.

KNOWLEDGE, SKILLS, ABILITIES:

• Basic operational characteristics, services, and activities of senior programs, including gerontology programs.

• Principles and processes for providing customer service to clients.

• CPR and first aid principles and practices as required.

• Senior citizens health and wellness services and guidelines.

• Operation of a variety of home appliances and tools.

• Driver safety principles and practices.

• Safety procedures and guidelines associated with assigned work.

• Records and file tracking and maintenance.

• Effective communication principles and practices including oral and written communication to include customer service skills.

• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.

• English usage, spelling, grammar, and punctuation.

• Customer service and ability to work with potentially difficult clientele, including senior citizens.

• Understanding and caring attitude toward senior citizens, and must display a willingness to be available to the service of the seniors.

• Operating and driving safely to and from appointments.

• Being adaptable and flexible in job duties and in meeting deadlines.

• Ability to operate tools and equipment required to perform job requirements including lawn mower, weed eater, wood splitter, axe, dishwasher, stove, washing machine, microwave oven, and other kitchen appliances; broom, mop, motor vehicle, and telephone.

• Indigent services available within the County.

• Performing a variety of general office clerical duties relevant to area of assignment, including preparing required reports.

• Communicating effectively verbally and in writing, including customer service.

• Establishing and maintaining effective working relationships with employees, other agencies, and the public, including meeting and dealing tactfully with the public.

• Utilizing personal computer software programs and other relevant software affecting assigned work and in compiling and preparing spreadsheets.

WORKING CONDITIONS:

• Work is performed in a residential setting and is regularly required to operate a motor vehicle to get to and from work assignments.

• Occasionally may be required to lift or carry items weighing up to 40 pounds; and regularly is exposed to potential physical harm, hazardous chemicals, and infectious disease when providing residential chore services to senior citizens.

NOTE: This position is subject to drug testing both pre-employment and random as set forth in the City of Las Vegas Drug Policy.