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Media Advisory March 27, 2023

Media Advisory

SANTA FE, N.M – A Claims Helpline has been established for the Hermit’s Peak/Calf Canyon Claims Office.

Callers can get answers to questions about office locations, office hours and general Claims Office and claims process information.

Claimants or interested parties may now call 505-955-7133 between the hours of 10am – 6pm Mountain Time, Monday – Thursday to speak to a Claims Office team member. These hours may be adjusted moving forward to meet claimant needs. You may also email ClaimsOffice@fema.dhs.gov.

You can also visit the Hermit’s Peak/Calf Canyon Claims Office website at fema.gov/hermits-peak. For information in Spanish, visit fema.gov/es/hermits-peak. You can also follow our Facebook page and turn on notifications to stay up to date about the claims process, forms, deadlines and other materials at facebook.com/HermitsPeakCalfCanyonClaimsOffice.

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The mission of the Claims Office is to compensate claimants through a simple, fast and fair claims process.

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