PSA 4/21/2025 8:30 a.m.: System Outage Notice – City of Las Vegas Utilities-Customer Service Division

The City of Las Vegas Utilities-Customer Service Division is currently experiencing a system outage that is affecting their ability to process customer payments both online and in person. The outage is expected to continue throughout the day. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.

For questions or assistance, please contact:

• Utilities-Customer Service: (505) 425-6353

• For water-related emergencies (if you are unable to reach customer service):

  Las Vegas Police Dispatch: (505) 425-7504

4.21 Customer Service.pdf

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